Case Studies were defined, conducted and documented on the broad basis of the following model.

Definition

• describe the institution
  • include the higher education and internationalisation context of the institution relevant to the case study including any uniqueness;
• describe the program strategy or organisation strategy;
• describe examples within the case study;
• describe the distinctive features and points of innovation and explain why it is an example of good practice;
• use of new technologies;
• any assessment or recognition by Australia's Committee for Quality Assurance in Higher Education; and
• any other external assessments.

Strategy

• factors in success
  • history
  • leadership or culture/context or commitment
  • institutional strategy;
• institutional initiatives leading to development and implementation of the strategy;
• external or government influences; and
• serendipity.

Planning and Evaluation

• strategic/corporate plans in the area of the case study
  • documentation
  • targets/measurement;
• evaluation of effectiveness of the strategy; and
• procedures for improvement of performance of implementation of the strategy.

Benefits of the Strategy

• benefits to students
  • impact on research and teaching;
• benefits to institution;
• benefits to community;
• benefits to Australia; and
• benefits internationally.