Contact Details

• Service Charter Bureau    
  The Bureau assists anyone who has a query or complaint about the Department, or simply wants information about our programs and services.
  
  
• Department Contact Directory   

General Enquiries: 1300 363 079

Text Telephone for the hearing impaired (TTY): FreeCALL™ 1800 554 609

Canberra Switchboard: (02) 6240 8111

Online Enquiries

16 Mort Street
Canberra  ACT  2600
GPO Box 9880
Canberra  ACT  2601

For media enquiries only

Phone: (02) 6240 7300
Email:  media@dest.gov.au