The Australian Government has established the Child Care Access Hotline — a telephone service that provides you with information to help you choose a child care service that meets your needs.
When calling the Hotline on 1800 670 305, a professionally trained operator will provide you with information about:
- child care services and possible vacancies in your area;
- types of child care available;
- quality issues; and
- government financial assistance with the cost of childcare.
Various child care options such as long day care, family day care, in-home care, outside school hours care and occasional care will be explained so that you can make an informed choice.
For further information call the Child Care Access Hotline between
8am to 9pm, Monday to Friday on
1800 670 305 (a free call unless calling from a mobile phone), Eastern Standard Time.
A Translator Information Service is also available.
A TTY Service is available on
1800 639 327 for people with a hearing and/or speech impairment.
- Child Care Access Hotline flyer - PDF
(177.5 KB) RTF 
(15.6 KB)