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Child Care Access Hotline

The Australian Government has established the Child Care Access Hotline — a telephone service that provides you with information to help you choose a child care service that meets your needs.

When calling the Hotline on 1800 670 305, a professionally trained operator will provide you with information about:

  • child care services and possible vacancies in your area;
  • types of child care available;
  • quality issues; and
  • government financial assistance with the cost of childcare.
Various child care options such as long day care, family day care, in-home care, outside school hours care and occasional care will be explained so that you can make an informed choice.

For further information call the Child Care Access Hotline between 8am to 9pm, Monday to Friday on 1800 670 305 (a free call unless calling from a mobile phone), Eastern Standard Time.

A Translator Information Service is also available.

A TTY Service is available on 1800 639 327 for people with a hearing and/or speech impairment.

  • Child Care Access Hotline flyer - PDF PDF Document (177.5 KB)
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IN THIS SECTION
Child Care Payment Compliance

Child care - Community Support Payments

Child Care Management System (CCMS)

Reporting of child care availability and usage details to the Child Care Access Hotline

Information for child care service providers

Professional Support Program factsheet

Child care Inclusion and Professional Support Program

Community Support Payments - application for Funding

List of software providers developing CCMS solutions

List of Registered CCMS software

Adult Migrant English Program (AMEP)

Application Guidelines and information on how to apply for Additional Assistance

Quality child care

Community Support Payments - frequently asked questions

In Home Care

Family Day Care start up payment

Child Care Benefit ready reckoner

Child Care Benefit (CCB) contact numbers

Software packages for generating child care usage statements

Sustainability assistance - Outside School Hours Care fact sheet

Questions and answers updated 2 October

Programmes and funding menu

Occasional Care operational support fact sheet

Inclusion Support Subsidy factsheets

Sustainability assistance - Long Day Care fact sheet

Inclusion and Professional Support Program factsheet

Important information for grandparent carers

17 September 2007 funding round open - Long Day Care capital funding program

Child Care Benefit

The Child Care Support Program

Inclusion Support Program factsheet

Selecting a child care service

SFCS

Reporting your vacancy and usage information

2007 In Home Care Allocation Round

Child Care Access Hotline